qb999 Terms & Conditions
Please read all the terms below carefully before using this platform. By creating an account and using our services, you are fully agreeing to these terms.
1. Introduction & Applicability
1.1 Definition of Services
qb999 is an online entertainment and betting platform for the Bangladesh market, offering slot games, casino table games, sportsbook, and fishing games. This agreement applies to the website, mobile version, and all related services.
1.2 Right to Modify Terms
qb999 reserves the right to modify these terms at any time. Continuing to use the services after any changes will be taken as your acceptance of the updated terms. We recommend reading this page again on each visit.
1.3 Language & Interpretation
These terms are written in Bengali and the Bengali version shall be considered final. In case of any ambiguity, qb999's interpretation shall be considered final.
2. Account Registration & Eligibility
2.1 Age Requirement
You must be 21 years of age or older to use qb999. Minors are strictly prohibited from creating accounts. We may request verification information at any time and reserve the right to suspend unverified accounts.
2.2 Single Account Policy
Each person may operate only one account. Creating multiple accounts — even using the same device, IP address, or payment method — will be considered bonus abuse and all associated accounts may be closed.
2.3 Providing Accurate Information
At registration, you must provide your correct name, mobile number, and payment details. Providing false or misleading information may result in account closure and forfeiture of any deposited balance.
2.4 Account Security
It is your responsibility to keep your login credentials confidential. If you notice any unauthorized activity on your account, contact support immediately. qb999 will not be liable for any loss resulting from third-party access.
3. Financial Transactions & Payments
3.1 Minimum Deposit & Withdrawal
- Minimum deposit amount for any method: ৳100
- Minimum withdrawal amount for any method: ৳500
- Standard withdrawal processing time: 5–30 minutes
3.2 Deposit Terms
Deposited funds must come only from your own registered payment account. Deposits through third parties are prohibited. qb999 reserves the right to verify accounts or place transactions on hold in case of suspicious activity.
3.3 Withdrawal Process
All active bonus wagering requirements on your account must be met before requesting a withdrawal. Withdrawals will only be processed to the same payment method used for the original deposit. Additional time may be required if verification is needed.
3.4 Currency
All transactions on qb999 are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not applicable.
4. Bonuses & Promotional Offers
4.1 Welcome Bonus
qb999 offers new members a 100% bonus on their first deposit, up to ৳15,000. For example: if you deposit ৳1,000, you will receive a ৳1,000 bonus and your total balance will be ৳2,000.
4.2 Wagering Requirements
The wagering requirement for the welcome bonus is 25 times the bonus amount. Wagering is calculated on the bonus amount only. Example: ৳1,000 bonus × 25 = ৳25,000 must be wagered before winnings from the bonus can be withdrawn.
4.3 Bonus Abuse
Abuse of the bonus system — such as creating multiple accounts, using hedging strategies, or attempting to meet wagering requirements through low-risk bets — is strictly prohibited. If such activity is detected, the bonus and any associated winnings will be cancelled.
4.4 Other Promotions
From time to time, qb999 may offer various promotional offers. Each offer will have its own terms and conditions, which will be stated on that offer's detail page. In case of conflict with the general terms, the specific offer's terms will take precedence.
5. Fair Play & Prohibited Activities
5.1 Fair Play Policy
qb999 uses SSL encryption and certified Random Number Generators (RNG) to ensure fairness in all games. Our platform is committed to providing a safe and reliable environment.
5.2 Prohibited Activities
- Using software bots or automation tools
- Attempting to hack or manipulate game systems
- Colluding with other players to cheat
- Using the platform for money laundering or illegal transactions
- Operating an account under a false identity
5.3 Consequences of Violations
If you are found to be involved in any of the prohibited activities above, qb999 reserves the right to immediately close the account, forfeit the balance, and take legal action if necessary.
6. VIP Program Terms
- Bronze Tier: Up to 0.5% weekly cashback. New members gradually move up to this tier based on their activity.
- Silver Tier: Up to 1.0% weekly cashback. Regular and active players can move up to this tier from Bronze.
- Gold Tier: Up to 1.5% weekly cashback. qb999's most dedicated players reach this highest tier.
- The specific terms of VIP tiers may change. Contact the support team for the latest information.
- VIP tier status may be reduced or cancelled due to abuse, policy violations, or prolonged inactivity.
7. Responsible Gaming & Self-Exclusion
7.1 Responsible Betting
qb999 believes in responsible gaming. We encourage users to set their own betting budget limits on a weekly or monthly basis. Gambling should never be viewed as a substitute for income.
7.2 Self-Exclusion Feature
If you feel your gaming habits are getting out of control, you may request a temporary or permanent account closure through the support team. Visit our Responsible Gaming page for more details.
8. Intellectual Property & Copyright
8.1 Ownership
All content on the qb999 platform — logos, designs, text, software, graphics, and functionality — is the exclusive property of qb999 and is protected by copyright law.
8.2 Permission to Use
Use of the platform for personal and non-commercial purposes is permitted. Reproducing, modifying, distributing, or using any content for commercial purposes requires written permission from qb999.
9. Privacy & Data Protection
9.1 Data Collection
qb999 collects your name, mobile number, payment details, and gaming activity for the purpose of providing services. This information is not sold to any third parties.
9.2 Cookie Usage
Our platform uses cookies to improve service quality. By using the platform, you are agreeing to our cookie policy. Visit our Privacy Policy page for more details.
10. Limitation of Liability
10.1 Service Interruption
Services may be temporarily unavailable due to technical issues, server maintenance, or other reasons. qb999 will not be liable for any loss caused by such interruptions.
10.2 Betting Losses
qb999 is an entertainment platform. Betting may result in financial loss, and this risk is entirely the user's own. qb999 is not responsible for any financial losses resulting from gaming.
10.3 Third-Party Content
Games from third-party providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others are available on qb999. The respective provider is responsible for any technical issues with those games.
11. Account Suspension & Closure
11.1 Closure by User
You may close your account at any time by contacting support. It is your responsibility to withdraw any available balance before closure. Any bonus with an unfulfilled wagering requirement will be cancelled.
11.2 Closure by qb999
qb999 may suspend or close any account without prior notice due to policy violations, suspicious activity, or legal reasons. Depending on the outcome of any investigation, the balance may be returned or forfeited.
12. Dispute Resolution
12.1 Filing a Complaint
If you have a dispute or complaint, please contact our support team first. 24/7 live chat and email support ([email protected]) are available. The support team can assist in both Bengali and English.
12.2 Final Decision
In all disputes, the decision of qb999 management shall be considered final. We take every complaint seriously and aim to reach a fair resolution.
13. Contact & Support
Live Chat
Round-the-clock (24/7) live chat support is available on qb999. Assistance is available in both Bengali and English.
Email Support
For any questions or complaints, email us at: [email protected]